5 tips for a successful AI implementation

Many times people have the idea that AI is a simple solution where you just press a button and let the technology do the work. But the truth is that implementing an AI solution is a process that requires both precision and patience, but it is not complex. By using well-structured processes that are continuously monitored, evaluated and fine-tuned over time, opportunities for amazing results and streamlining work processes open up.

5 tips for a successful AI implementation

1. It’s a learning process
   AI implementation is a dynamic process that is constantly evolving and requires continuous fine-tuning and adaptation. Expect to make improvements and adjustments along the way.
2. AI is not set in stone – you shape the process
   AI solutions are not static. They are shaped and evolved over time based on experience, feedback, and insights gathered during the implementation phase. Be prepared to adapt and shape the process as needed.
3. Iterative process
   Conduct the implementation as an iterative process where new versions and improvements are continuously developed and implemented based on feedback and results from previous iterations.
4. Try it out in the test environment
   Create a test environment where you can experiment with different approaches, test new ideas, and evaluate performance before implementing the solution in production.
5. Designate a super user
   A super user acts as an internal expert and resource to support users, answer questions, and provide guidance to maximize the benefits of your AI implementation.
   

Start with established and well-documented processes

Anders Sjölander works as a sales manager at Twoday and has seen firsthand how AI has made work easier in several organizations. He emphasizes the importance of not starting with overly complex processes when implementing AI. Instead, he recommends starting with well-documented processes, where you already feel confident and understand how they work.

“When it comes to choosing processes, I recommend starting with established and well-documented processes, such as HR, customer service, and specialist roles. These areas already have defined routines and can benefit from AI to streamline and improve work.

In HR, for example, an AI solution can be used to manage the employee handbook and answer common questions from colleagues. In customer service, AI can facilitate the handling of common questions by quickly and efficiently delivering answers to customers. Finally, specialist roles in, for example, government agencies can benefit from AI to navigate through complex guidelines and laws.”

By seeing AI as a value-adding complement, not a replacement function, you can free up time from manual and repetitive tasks to focus on more value-creating work.

“I vår egenutvecklade AI-lösning Twoday AI Agent kan användare ladda upp information i olika typer av format såsom pdf-filer, word-filer eller URLer, och snabbt få svar på sina frågor utan att behöva leta igenom dessa dokument manuellt. Med ett av marknadens mest användarvänliga gränssnitt blir AI Agent ett extremt enkelt verktyg, som skapar värde och effektivitet i arbetsflödet för flera olika typer av roller.” 

Join the world as it changes and revolutionize the way you work with Twoday AI Agent

Twoday AI Agent makes your company information available in an instant and eases the workload in many different roles. By automating manual tasks and streamlining processes, Twoday AI Agent frees up resources and valuable time, making it easier for both employees and employers.

Twoday AI Agent can be connected to any existing channel and is fully compliant with GDPR and other data protection regulations. In addition, it enables superior customer service by providing fast and accurate answers to customer questions. The interface allows for the interconnection of different systems, making it easy to integrate into your existing infrastructure.

With easy implementation and customizable features, Twoday AI Agent is a cost-effective solution that can help your company stay competitive, without large and expensive development projects.

• Find specific information quickly from large amounts of data.
• Automate routine tasks and streamline processes.
• Help specialists take on complex tasks.
• Provide fast and superior customer service across all existing channels.
• Train new employees and provide guidelines and instructions.
• Create text content based on company materials.
• Translate information from one language to another.

Read more about Twoday AI Agent here.