Skip to content
AI Agent

Move from information overload to operational clarity

Twoday AI Agent elevates your organisation’s data processing, utilisation, and service delivery.

AI-Agent-on-chair

Your digital ally for decisions that matter.

AI shouldn’t add noise. It should cut through it.

Twoday AI Agent combines advanced automation, natural-language understanding, and secure data handling to support employees, accelerate decisions, and strengthen every customer interaction.

It integrates seamlessly with your existing systems — not replacing human expertise, but amplifying it.

  • Advanced automation
    Automate repetitive tasks with precision and consistency.
  • Intelligent data handling
    Structure, analyse, and act on information in real time.
  • Multi-channel interaction
    Serve customers and employees across chat, web, phone, and internal systems.
  • Enterprise-grade security
    Built on principles, not promises — compliant by design. (Security and compliance messaging)

Use case examples

Customer service
Automate first-line support across channels while keeping quality high and responses consistent. Free up your teams to focus on complex cases instead of repetitive questions.
Internal knowledge
Give employees instant, reliable answers from internal documentation, policies, and systems. Less searching. Fewer interruptions. Faster execution.
Information processing
Classify, extract, and structure information from emails, documents, and forms automatically. Reduce manual workload and ensure information is available when decisions are made.
Workflow automation
Support intake, routing, and prioritization of cases with AI-assisted triage. Improve throughput, transparency, and consistency across operations.
Decision support
Turn scattered data into clear insights that support faster, better decisions. From operational reporting to management-level overviews — without added complexity.
Compliance, audit & governance support
Support compliance-heavy processes with traceability, documentation, and controlled AI usage. Built to strengthen trust in environments where accuracy and accountability are non-negotiable.
Digital interaction
Enable secure, scalable digital interaction for customers or citizens — 24/7. Improve accessibility and service levels without increasing operational pressure.
Operational efficiency
Identify bottlenecks, reduce friction, and streamline workflows across departments. Because operational excellence isn’t optimization in silos — it’s alignment across the whole.

Twoday AI Agent helps to reduce workload and make information processing easier for many different roles

001Financial department
  • Save both time and money and increase your business efficiency by automating manual processes, such as invoicing, posting and maturity date deferring. 
  • Make better decisions and optimize your business by using real-time data.
002Company decision-makers
  • Attract customers by making processes more efficient and by offering better services.
  • Improve your company’s profitability by reducing costs and increasing profits with the help of automated processes and more efficient business.
  • Make employees’ tasks more enjoyable and motivating by freeing them from doing unnecessary manual labour and allowing them to work on more meaningful and challenging tasks.
  • Find new business opportunities with new ways to work.
003HR
  • Decrease the amount of manual labour and errors by automating and streamlining processes.
  • Make sure that employees are able to find and utilise the information they need (such as guidelines, employment terms, vacation-related information, intranet) easily.
  • Relieve stress, reduce workload and help your staff to execute their tasks more efficiently and more easily with the help of automated processes. 
004Customer
  • Enjoy quicker and easier communication 24/7/365.
  • Get accurate and correct answers to your questions without any delays. 
005Customer service
  • Provides quick and superior customer service in all existing channels and meeting points.
  • Provides correct information every time and, this way, ensure customer satisfaction.
  • Provides personalised services and improved customer experience.
  • Reduce the amount of manual labour and costs with the help of automation and easy deployment.
006Specialists and office employees
  • Find the correct information from large data masses in next to no time, whether you are looking for installation instructions, company financial data or customer case reports.
  • Make better decisions and optimise business actions by letting AI Agent process large data masses for you.
  • Stay up to date on changes and updates with the help of real-time data.
  • Work in a secure environment. 

Chris enhances service quality, reduces manual workload, and improves information flow — redefining how an organisation can operate with AI at its core.

AI-Agent-on-chair-side

Christiania Belysning launched the AI bot Chris

Ready to cut through complexity? Let’s talk.

Get a demo and see how Twoday AI Agent can create lasting impact in your organisation.