IT solutions for local government

Local governments are under increasing pressure, facing rising citizen expectations, an ageing population, staff shortages, and growing cyber threats. In short, they must do more with less. But many local governments still rely on outdated software systems that cannot keep up with current demands.

At Twoday, we deliver IT solutions for local government that will help meet these challenges head-on. Our aim is to close the digital gap between legacy systems and modern digital expectations. We do this through smarter tools, integrated platforms, and user-centric services that make it easier for local authorities to keep up with evolving technology, rising citizen demands, and increasing regulatory complexity.

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Local governments are facing more pressure than ever

Local governments are navigating a complex landscape of shifting demands, digital challenges and fragile infrastructures - driven by demographic change, rapid technological development, and increasing citizen expectations. They are expected to deliver better services and faster responses while maintaining greater transparency and accountability.

However, many local governments operate with outdated IT solutions, making it harder to meet current needs or prepare for future ones. Local government IT solutions are needed to bridge the growing gap between rising demands and limited resources - and to address the deeper structural challenges that call for new digital approaches.

Ageing populations

As the population grows older, governments all over the world face an increasing demand for health services, elderly care and social support. Moreover, an ageing population also highlights the need for inclusive design. Many older citizens have lower levels of digital capabilities or limited technological access. That is why IT solutions for local government must be user-friendly and accessible to ensure no one is left behind.

Urbanization

There has been a significant rise in urban migration, with a growing number of individuals relocating to cities. According to the UN, 55% of the world's population lives in urban areas, a number that is expected to increase to 68% by 2050. Rapid urbanization is transforming the role of local governments as the demand for public services increases. Managing this complexity with outdated systems is simply not an option anymore, making local government IT solutions essential. New digital solutions can scale public services, coordinate across departments, and respond to challenges in real time.

Climate change

Climate change is one of the most critical challenges of our time and adds a new layer of complexity to public service. Local governments are often the first ones to deal with the consequences of this: from flooding and rising sea levels to droughts and infrastructure damage. Furthermore, climate goals often translate into local responsibilities like reducing emissions in operations. That is why IT solutions for local government are critical – not only for responding to the impacts of climate change, but for ensuring more sustainable communities.

Talent shortages and skills gap

With shrinking IT budgets and limited staffing resources, the growing demand for public services poses a major problem. IT solutions for local governments can help bridge this gap, as automation and self-service tools can reduce the workload and improve service quality. Thus, with the right local government IT solutions, you can do more with fewer hands – improving efficiency and service level.

Cybersecurity and data compliance

As local governments expand their digital services, they also store increasing volumes of sensitive data. This makes them an attractive target for cyberattacks such as ransomware, data breaches, and phishing. Modern IT solutions for local governments are crucial for providing the security and control needed to mitigate potential cyberattacks.

Citizen expectations

Today, citizens are used to intuitive, fast, and modernized services as those offered by the private sector. However, when local governments rely on outdated systems and manual processes, it creates frustration and weakens trust. Modern IT solutions enable local governments to match today’s digital standards, improving the overall citizen experience.

Closing the digital gap in local governments

From an ageing population to climate change and cybersecurity threats, the government needs modern, integrated digital solutions. At Twoday, we deliver IT solutions for local government that modernize operations, enhance public services, and support long-term planning - while ensuring security and compliance every step of the way.

With a proven framework for delivering local government IT solutions, we ensure our clients are in safe hands. Our mission is to help public organizations find innovative and effective local government IT solutions that improve the daily lives of both citizens and employees.

We have more than 1,000 skilled professionals working on delivering critical IT solutions to the government every single day.

Digital strategy and advisory

New technology represents an ever-growing potential for efficiency in the government. Our role is to ensure the best match between your needs and the solutions that address them – helping local governments turn IT solutions into meaningful results.

Digital solutions for public employees

Internal digital systems – such as sector-specific systems and case management solutions – allow employees to work with greater efficiency and higher quality. Our modern IT solutions for local government help deliver better services in less time.

Data-driven insight solutions

The government is becoming increasingly data driven. This includes a shift from using business intelligence solely for reporting to making it a critical tool in daily operations. We help transform data into actual insights - supporting you in making faster, better decisions with efficient IT solutions for local government.

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Public websites and portals

As part of our local government IT solutions, we design and develop professional government websites that meet today’s standards and legal requirements. Centered around user experience, our digital platforms ensure both accessibility and compliance.

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Ensuring the success of local government IT solutions

At Twoday, we ensure the smooth and secure implementation of local government IT solutions through proven methods and close collaboration with our clients.

Planning

Together, we create a detailed project plan based on requirement specifications. Here, we map the project’s goals, needs, and expected outcomes

Project management

We implement effective project management tools and methods to keep local government IT projects on track in terms of time, budget, and resources.

Risk and change management

We conduct continuous evaluation and adaptation of the project based on feedback and changes in needs and requirements.

User involvement and training

We collect feedback from users during and after implementation to identify and solve potential issues fast.

Security and data protection

We implement robust security measures to protect data and systems from cyber threats and unauthorized access, while ensuring compliance with regulatory requirements.

Evaluation and continuous improvement

We maintain a process for continuous improvement, using feedback to update and enhance IT solutions for local government over time.

With us as a trusted partner, the Authority has achieved a successful digital transformation that has not only modernized its IT infrastructure but also streamlined its ways of working.

Customer Story

A modern IT platform that strengthens resilience and streamlines service

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