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Go On revolutionizes personnel services with twoday AI Agent



With twoday AI Agent, Go On is automating manual processes and freeing up time for staff to spend on more meaningful tasks.

The Challenge

Go On, a Finnish company providing personnel services, decided to speed up various operations with artificial intelligence - and adopt twoday AI Agent. 

twoday AI Agent is a cutting-edge AI application that serves as your company's personal superintelligence. By leveraging the power of the GPT language model, it enhances data processing efficiency, accelerates business operations, and automates both internal and external service processes.

Go On aims to provide better service to its staff and customers and to streamline its internal operations. Another reason for implementing twoday AI Agent is their goal to stay at the forefront of development and new technologies.



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The Solution

Go On's employees, job seekers and client companies have a high demand for information on a variety of topics. Instead of staff spending their time on the phone answering questions from different directions, they want to use twoday AI Agent to direct questions to WhatsApp. This will free up more staff time for other work. At the same time, better service can be provided, as the answers to questions are delivered instantly by twoday AI Agent, rather than having to wait for customer service to answer.

The twoday AI Agent will also revolutionize internal information retrieval and routine tasks, for example in payroll, by teaching the content of various internal databases to the AI Agent. This way, time is not wasted searching for information, but the information can be found quickly and is guaranteed to be correct and up-to-date. 

twoday AI Agent will also be used as a tool for marketing, HR and research. For example, it will help write job applications, analyse results and compile research data into reports. In marketing, twoday AI Agent is expected to support content creation and help staff with creative solutions.

"By being a few steps ahead of our competitors in certain areas, we can offer customers a much wider range of solutions. This kind of pioneering is important to us."

Nina Argillander
Marketing Manager, Go On Group

The Value

With twoday AI Agent, Go On can automate its manual processes and free up its staff for more meaningful tasks. In addition, automating customer service enables faster and better service for employees, job seekers, customers and Go On's staff.

Go On is very happy with the capabilities of twoday AI Agent and the progress of the implementation. The service helps them find the information they need quickly and easily, improving internal communication and decision-making.  

They have found that the AI Agent can answer customer questions quickly and accurately, reducing the burden on customer-facing staff and making it easier to support internal operations. Go On is excited to be able to use AI Agent for a variety of purposes - and easily integrate the service into their existing systems.

Go On is especially satisfied with the plain language and down to earth manner of the cooperation with twoday:

"It impressed me that even when we talk about new and amazing AI, we talk in a simple language that is easy to understand. It makes it easier to ask questions and discuss the solution, and also to make your own suggestions," says Joni Lius, Development Director at Go On.

The project has progressed at a very fast pace and complete results are expected before the new year, when the AI Agent will be fully available to all Go On employees.