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Retail

It is challenging to keep up with the high expectations of the modern consumer. Margin pressure, tight labor market, and supply chain constraints represent a "triple squeeze" for retailers around the globe. As the market evolves, so must you.

You cannot only be customer-centric, you must be customer obsessed. Through efficient, data-driven solutions, you can bring your digital and physical worlds together in seamless omnichannel experiences.

Rethink your retail business with twoday. 

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How we can help

For decades, the Norther Europe’s fastest-growing retail businesses have chosen twoday to transform data into value and technological solutions into competitive advantages. Whether you are an online reseller or a brick-and-mortar chain, we understand your needs: 

 

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Scale your business with best-of-breed ERP solutions 

One of Søstrene Grene's most important principles is that their strong growth cannot limited by the IT systems. That is why they chose twoday as their digital business partner. As one of the Nordics’ leading partners of Microsoft Dynamics 365 Business Central and NAV, twoday has helped companies like Plantorama, Løgismose Meyers, and Home & Garden use their ERP solutions to gain a competitive advantage.

And with LS Retail you get both a financial system, warehouse, and cash register solution in a completely integrated solution. We are specialists in adapting to you, from HQ to POS. You don’t only need an ERP implementor, but a retail specialist that understands your business.  

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Master omnichannel with seamless integrations between systems 

Your customers don’t limit themselves to one channel, so you shouldn’t either. You need seamless, scalable online shopping experiences aligned with your omnichannel strategy. Europris, one of Norway’s largest retailers, increased “Click & Collect” sales by 348% with twoday as their partner. They can now create customer-specific offers based on purchase history, do instant credit checks, and ensure real-time inventory updates – online and in-store.

Philipson Wine increased the conversion rate of their web shop by 75% with us as their partner. And companies like Davidsen, Vinoble and Skagerak Denmark have chosen our own Ka-Ching solution to make their POS systems a key part of their ultimate omnichannel buying experience. B2B or B2C – twoday has your back.  

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E-commerce platforms that engage 

E-commerce and Product Information Management (PIM) solutions can empower businesses to create engaging and efficient online stores. Innovation Living improved the way they present their wide furniture offering on their website to both end-users and retailers, enabled by our DynamicWeb expertise. Friluftsmagasinet can explore new opportunities for user experiences using our Progressive Web App solution and Adobe Commerce Cloud expertise. Working closely with our clients, we tailor strategies for scalable, secure, and user-friendly e-commerce solutions.  

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Predict and reduce customer churn to drive retention 

It is significantly more expensive to acquire a new customer than to retain an existing one. Imagine that you could predict which customer are at risk of churning – at great precision – and take proactive measures. Aarstidene achieved this with our Customer Churn Framework. Learn more about how you can use Machine Learning as a powerful tool to retain the right customers. 

Optimize your prizing with data science 

Your customer's purchase probability is influenced by many factors, from purchase history to the market situation. ISKU, one of Finland’s most famous furniture brands, uses this information to set optimal prices with our ML-fueled pricing tool. Kamux uses our advanced algorithms to price their used cars in a fast and optimal way. Pricing is essential in all retail industries, and we have the tools to master it. 

Set the foundation for applied AI 

To become a data-driven organization, you need a scalable platform that connects the data across your many systems. Matas now makes better decisions based on high-quality customer insights, enabled a Data Platform in Azure and integrations with their 40 different platforms. When Kvik wanted to pave the way for experimentation with AI and Machine Learning across the organization, they partnered up with us. Learn more about our Data Platform expertise.  

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Improve your forecasting and internal processes 

Profoto reduced their forecasting process from three months to three weeks using our planning solution INSIKT. Almondy also improved their sales forecasting, but with our solution on Bizview and QlikView. Normal now has full control of their invoice process in our Addo Sign solution. Contact us to understand how we can improve your processes and turn your strategy into real value. 

A partner that understands commerce from A to Z 

Our marketing campaign for Stryntrappa not only strengthened their brand but led to a 180% increase in sales. Vertical Playground increased their sale by almost 100% after working with our SEO and Google Ads experts to drive leads to their web shop. Our combination of commercial understanding and strong technical skills make us a partner that will elevate your commerce business.    

 

Some of our work in the retail industry

An all-in-one LS Retail solution that creates better experiences for both customers and employees

With solutions from LS Retail, Plantorama has created better experiences for both customers and employees. With an integrated system, they have everything gathered in the same suite. Get an insight into how Plantorama has implemented IT solutions in stores and created more visibility for customers.

This is how Profoto reduced the time for a forecast from 3 months to 3 weeks

The approach of Beyond Budgeting combined with INSIKT is what enables Profoto to focus on the most crucial aspects - developing the best products in the market and enhancing its growth. Through INSIKT, Profoto can easily review its goals each quarter and ensure they can plan to achieve them. Even in...

Digitising the agreement process and GDPR compliance

NORMAL uses Addo Sign to digitise their agreement processes, increase overview of the sent document and comply with GDPR regulation.

Matas gains a deeper customer insight with a new cloud data platform

With a flexible data platform in Azure Matas takes full advantage of their data. Now users and suppliers can gain groundbreaking insights into their customers.

Kvik establishes the foundation for the future with a new Microsoft Azure data platform.

Kvik A/S is in a major digitization project. As part of the project, twoday has assisted them in implementing a brand-new cloud-based data platform. A data platform that paves the way for the future and allows for experimentation with AI, ML, and ChatGPT.

Aarstiderne gains unique insight into customer loyalty

In the past year, Aarstiderne has carried out a strategic customer loyalty project entitled “the best customer experience each time”. The objective was to give more structure to the customer loyalty work. What did it take to achieve this goal?

New optimized webshop makes it easier to shop for delicious wines online

In collaboration, we sat down with Philipson Wine and began 'mapping' and analyzing their customers' behavior. This provided us with the best possible insight to deliver a solution that would enhance the customer experience on Philipsonwine.com.

Combining CMS and PIM into a single solution creates value

With thousands of product variants in their assortment, furniture company Innovation Living has a wealth of data that plays a significant role in the product experience. We've assisted in integrating CMS and PIM in a way that optimally presents the high-quality furniture for both end-users and retai...

The leading chain in Norway for a wide range of products

With approximately 280 stores across Norway, Europris is spread nationwide. These stores are key to their robust omni-channel strategy, coupled with a strong online presence on Adobe Commerce, customer clubs, and eCRM solutions.

The expert on hunting, fishing, and outdoor life

With a modern, lightning-fast experience, Friluftsmagasinet meets the expectations of both existing and new customers – on the Nordic region's first Progressive Web App (PWA) with Adobe Commerce Cloud.

Christiania Belysning has launched the AI bot Chris - the ultimate assistant for customers and employees!

Christiania Belysning has taken a significant step into the future with the AI Agent Chris. Leveraging all their structured product information, they have created the ultimate in-store assistant for their online store.

Other companies we are proud to work with

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